NHTSA Complaint #11590177 — 2019 TESLA MODEL 3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11590177
Vehicle 2019 TESLA MODEL 3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The car has a feature which adjust the seats for easy entry and for a driver based on driver profile. This results in the drivers seat to automatically adjust per profile. It seems overtime this damages a cable or connection under the seat, resulting in a fault in the sensor which recognizes a driver being present in the seat in case of emergency, ie determines if it should deploy airbag. Right now our car is showing this error and it’s only present when the seat adjust for my partner who is a shorter driver. Tesla has stated previously that this would be around $250 to repair, could only do it in person at the repair center. Online I’ve seen reports of onsite techs making the repair in less that 5 minutes with no or minimal charge for a replacement sensor or cable.

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