NHTSA Complaint #11590011 — 2015 CHRYSLER TOWN AND COUNTRY SEATS

Complaint Details

ODI Number	11590011
Vehicle	2015 CHRYSLER TOWN AND COUNTRY
Component	SEATS
Date of Incident	May 21, 2024
Date Filed	May 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I was driving down the highway and there was a loud bang and something hit me in the back of my head. It felt like something was thrown and me with significant force from behind. The headrest exploded for no apparent reason while we were traveling 65 miles per hr and threw me forward as I was driving. This could have caused serious harm to me personally or could have caused an accident and harm to other vehicles or my daughter that was riding in the passenger seat.

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