NHTSA Complaint #11715143 — 2015 CHRYSLER TOWN AND COUNTRY

STRUCTURE issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11715143
Vehicle 2015 CHRYSLER TOWN AND COUNTRY
Component STRUCTURE
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at 30 MPH, the active head restraint on the driver's seat deployed independently, causing the contact get injured on the back of his head. The contact confirmed there was no impact, object, or crash. No warning lights were illuminated in the vehicle. No medical attention was required. The dealer or an independent mechanic was not contacted. The vehicle was not taken to the dealer or an independent for diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.

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