NHTSA Complaint #11589591 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11589591
Vehicle 2018 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

Car began bucking at first and running rough about 82000 miles on it I changed plugs and shortly after it started again. It began to over heat when I drove from Maine to KY. I found it was low on Coolant. I had to fill it again a month or so later. Mechanic did not find any coolant leaks. I brought it to ford and they told me coolant was getting into the cylinders and I need an engine replacement. I am [XXX] drive like an old man and no reason engine should fail the way I drive I understand Ford recalled the 1.5 echo boost but not the 2.0 and they were made with the same defect. They are aware of this and redesigned the engine. It cost me 6.000 dollars to fix at a time I am nearing retirement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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