NHTSA Complaint #11589356 — 2020 CHEVROLET SUBURBAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11589356
Vehicle	2020 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	April 16, 2024
Date Filed	May 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I had to replace my rear differential due to grinding and metal shavings in the rear end. Recently had to take my truck in for repairs due to the motor mounts breaking. Discovered the front differential is also damaged with metal shavings due to grinding. The auto shop reached out to the local Chevy dealership to order the part to place. Was told the front diff is on back order due to this being a common problem.

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