NHTSA Complaint #11588774 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11588774
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On [XXX] I noticed a knocking noise coming from the engine of my 2016 Honda Pilot so I made an appointment with Pacific Honda in San Diego the next day for a diagnostics test. The following day they called me and said that the technician was able to replicate the issue and it was a rod knock and I would need a new engine. I was quoted $10,725.04 for the repair. I declined the service because I could not afford an almost $11,000 bill all while still making payments on the car. I was still able to drive it home and after a little bit more research I found an open recall for 2016 Honda Pilots describing the same exact issue my car was diagnosed with as well as other years and similar model vehicles (Ridgeline & Odyssey). I read the potential dangers of this issue and finding out that it could cause the engine to stall while driving increasing risks of a crash or potentially catching fire. After reading that I started to feel overwhelmed and afraid that if I had continued to drive this car with my 3 year old son in the back and the engine seized or caught on fire on the freeway on our way to daycare.. I was relieved I was able to catch this issue before any of that could happen. No warning lamps or any other type of message except a knock coming from the engine bay to warn me of any issues displayed on the dash. I initially thought this was an overlook by the dealer and they must have not seen it but after calling them back I was told my specific 2016 Honda Pilot was not covered under that recall and it needed a specific VIN/Manufacturer date. Even though it was diagnosed with the same issue on the recall. I do not feel safe driving in this vehicle knowing that the engine could fail causing a crash at any moment and knowing that there is an open recall attached to it, not having a solution from Honda other than my VIN being from a wrong date is very disappointing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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