NHTSA Complaint #11588769 — 2020 FORD ESCAPE HYBRID
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11588769 |
| Vehicle | 2020 FORD ESCAPE HYBRID |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 34,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns a 2020 Ford Escape. The contact stated that while trying to turn the inside vehicle lights, she accidently pushed the sunroof button. The sunroof cover broke. The vehicle was taken to the dealer, where it was diagnosed with the entire sunroof needing replacement. The vehicle was not repaired. The contact states that is a safety hazard because the vehicle gets extremely hot without the sunroof cover. The manufacturer was made aware of the failure and advised the contact to call the dealer. The failure mileage was approximately 34,500.
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