NHTSA Complaint #11588762 — 2022 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11588762
Vehicle	2022 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	April 27, 2024
Date Filed	May 14, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

While driving on a Saturday heard a popping sound and watched a crack start at bottom center of windshield travel up about 7" and arc to the right. Has now spread about 13" towards passenger side. No impact occurred to cause this. On Monday took vehicle to our dealership so they could take pictures and check it out. Said they would talk to the Subaru District Manager and let me know about replacement. Dealership called me to say they agreed to replace as long as I paid a $250 deductible. This doesn't seem right when this is an issue that many many people are having. This was my third Outback and will now be my last. I can't support a brand that won't step up to take care of something that is obviously a serious issue.

Related Complaints for the 2022 SUBARU OUTBACK

Other VISIBILITY/WIPER Complaints

#11691656 — October 6, 2025 — Windshield spontaneously cracked while parked in driveway. Have nest cam footage of crack.

#11686251 — September 10, 2025 — A crack on my windshield has appeared overnight out of nowhere, with no indication of impact or external damage. The ...

#11681676 — August 19, 2025 — I have an 2022 Outback that has 29000 miles and have had 2 windshield replacements. And now on my third, from rock ch...

#11678783 — August 6, 2025 — I bought my car in 2023 and it has less than 30,000 miles on it. Since purchase, I have had to replace the windshield...

#11673020 — July 12, 2025 — Windshield requires replacement with slightest rock hit to it- (2) replacements in first six months of car ownership

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