NHTSA Complaint #11709008 — 2022 SUBARU OUTBACK

- Engine failure. Yes. - At a stop light the auto-restart function failed, following this event the vehicle began making a knocking noise, we towed it to the dealership for evaluation and their diagnosis was that it needed a new engine. - Dealership stated they too heard the knocking noise in the vehicle and it is engine damage due to low oil. However, the dipstick read fine when we took it into the dealership and we did not have a low oil warning. - Inspection completed by dealership - Received no warning lights nor messages regarding symptoms of the problem prior to failure. Initial event happened on 12/26 when at a stop light following the auto-off during braking function the car did not restart automatically. Car was turned off, and restarted. Following that event the vehicle had a knocking noise that increased in volume with driving. Did not drive the car after arriving to our destination. Towed the car to the dealership where we were told it needed a new engine.