NHTSA Complaint #11587873 — 2016 DODGE GRAND CARAVAN
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11587873 |
| Vehicle | 2016 DODGE GRAND CARAVAN |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 119,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, the front end of the vehicle was shuddering intermittently. There was no warning light illuminated. The contact stated that the vehicle was jerking forward intermittently while coming to a complete stop. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic discovered that the transmission needed to be replaced due to a burnt clutch, a damaged valve body, and damaged to the torque converter. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 119,000.
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