NHTSA Complaint #11587832 — 2018 GRAND DESIGN REFLECTION

Own 2018 Grand Design (GD) RV with a broken Lippert (LCI) spring hanger that holds the axle in place, not discovered until maintenance. Photos available. Research reveals longevity, LCI knowledge, fix, number of & lack of notification. Contacted dealer, GD & LCI about safety defect told “Out Of warranty.” Not warranty, safety. The GD RV requirement or LCI frame equipment component issue is the spring/axle hanger. Other RV manufactures utilize Lippert frames with the same component/condition. LCI RV frames experience a higher rate of spring/axle hanger failures than RV manufactures Northwoods or Outdoor RV that design and construct their own RV frames. Info GD Forum. Attached #1, 2, 3, 4. There are more. 7/2014 NHTSA Recall # 14V-288 Starcraft. #5 10/7/2016 Keystone Rv RECALL: 14V-146 Safety Advisory: 14-205. #6 4/ 23/2021 LGS Industries Inc, #7 Recalls based on quality. Current cause unknown, “may fail during travel leading to an increased risk of loss of control and vehicle crash” remains the same. March 6, 2022, post describes in detail the broken spring hanger issue, includes a mechanical drawing dated 2003 of Lippert designed V modification fix. #8 LCI Publication LIP-0135 revA, AXLE RETRO PROCEDURE developed for 2009 Open Range RV. Page 2, information/drawings how to modify spring hanger, with V mod. #9 On 12/2020, a post “This is what the spring hanger looks like with the V reinforcements factory installed on my ’21 31G.” Is Lippert now installing the V mod on new frames? #10 Educating RV owners, the importance of inspection & available V mod of potential hanger failure, would result in safer roads for owners & public. GD & LCI’s current absence of responsibility & involvement is unfair.