NHTSA Complaint #11439033 — 2018 GRAND DESIGN REFLECTION SUSPENSION

Complaint Details

ODI Number	11439033
Vehicle	2018 GRAND DESIGN REFLECTION
Component	SUSPENSION
Date of Incident	September 1, 2021
Date Filed	November 2, 2021
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

The contact owns a 2018 Grand Design Reflection. The contact stated that during maintenance of the vehicle, he noticed that the driver’s side rear upper shackle pin on the Dexter trailer axle was not drilled to allow lubricant grease to enter, causing the pin and spring to dry out. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000. Consumer contacted the RV manufacturer, Grand Design, who suggested he follow up with axle manufacturer, Dexter.

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