NHTSA Complaint #11522266 — 2018 GRAND DESIGN REFLECTION

The contact owns a 2018 Grand Design Reflection. The contact stated that as he retracted the RV's main slide out, the actuator used to retract the slide out snapped. Due to the failure, the slide out remained loose and was no longer secured to the RV. A technician was called to inspect the RV but informed the contact that there was too much damage and that extensive repairs would be needed. The manufacturer was notified of the failure and informed the contact that the RV was no longer under warranty. The RV was not repaired. The failure mileage was unknown.