NHTSA Complaint #11587529 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11587529
Vehicle 2017 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

Have been driving the vehicle for nearly a year but while driving my motor blew exhausting blue all black smoke and then when I turn the car off the car was completely dead when I was getting it towed it could not be told because both of the front wheels had locked and no matter if I put the vehicle in neutral the car will not move come to find out that the bearing ride has shot a hole through the motor block. Took the vehicle to two different Hyundai dealership was told the same thing that no one would take the vehicle or trade it in for an the value for another vehicle that I was stuck with the vehicle and had to pay for the damages which was about 12 Grand also vehicle has been down in my driveway for the last year now cuz Hyundai refused to pay it without $190 diagnostic fee again on top of 12 Grand to replace my motor and the vehicle is not even worth all that money when I don't have much left to pay on it even though I only had the vehicle for only 2 years now but only driven it for only one. Lastly I've also read where there was a recall on these vehicles for the the baron rod and the engine malfunction as well as a new system being put into this these vehicles I was not aware of these recalls because it purchase of this vehicle was right when the recall window had closed and I ended up having a problem now they won't do anything about it can someone please do something about this vehicle.

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