NHTSA Complaint #11587000 — 2018 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11587000 |
| Vehicle | 2018 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Hello, I am the original owner for my 2018 Hyundai Sonata. I have now had numerous issues with this vehicle that has now left me stalled on the highway twice resulting in a near accident and the vehicle being towed twice to a dealership. I am now having issues with oil consumption with me needing to put in at least 1q per week to ensure the reading on the dipstick is above “L”. I have my vehicle serviced at the Hyundai dealership and they first brought to my attention at 90k miles that when I would go in for my scheduled oil changes the engine was nearly dry. I took my vehicle to a Midas to have it inspected for an oil leak with their mechanics twice saying there was not an oil leak. It was the mechanic here at Midas that informed me of the oil consumption issues Theta II Hyundai engines have been experiencing and to take it into the dealership to see what can be done. This has been an issue my dealership has known about, but they are refusing to assist stating the vehicle is now out of warranty at 104k miles. I have the receipts proving the vehicle has been maintained according to the manufacturers recommendation. My vehicle now will fill with the smell of burning oil when I’m driving, I’ve had the spark plugs replaced once and the new spark plugs are already coated in oil and my vehicle lurches when I’m accelerating to get onto the highway. I feel very unsafe driving this vehicle and fear it’s a matter of time before it leaves me stranded on the highway again.
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