NHTSA Complaint #11586748 — 2018 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11586748 |
| Vehicle | 2018 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 42,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the contact became aware of an abnormally strong gasoline odor. Additionally, there was white smoke coming from the tailpipe. The contact stated that while inspecting the vehicle, the contact became aware that the engine was blown. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with low compression coming from the engine and a failure of the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 42,000.
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