NHTSA Complaint #11586305 — 2018 HYUNDAI SONATA

The motor blew in my 2018 Hyundai sonata due to a manufacturing defect. There was a recall on it a couple of years ago. They acknowledged it was a defect which is why they put an extended warranty on the engine. Because I could not come up with maintenance records dating back until 2018 (I only had them dating back to 2020), they denied my motor and will not fix it. I bought the car brand new in 2018 and have had nothing but issues ever since. I have had to change the oil in this vehicle every 2 weeks, because it would be nothing in the oil tank at all. When the recall come out, they said they could not fix the vehicle until the motor was blown. Now that the motor has blew, they won't fix it because I don't have repair records dating back 6 years ago.