NHTSA Complaint #11585118 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11585118
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	January 8, 2024
Date Filed	April 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The engine locked up on the highway My daughter got over to the breakdown lane . We had it towed to a garage and was told the engine locked up — we called Hyundai and got the run around. So we moved on and paid for an engine and got it installed . Then I have been reaching out to see if we could get some type of reimbursement for motor and labor ( something — 91,000 miles when it locked up engine no good) But know I finally got through to a few different people and now they are telling me , because we didn’t go to a Hyundai dealer they won’t do anything. We bought a engine that was from Hyundai [XXX] And my first claim # from you is 11566045 this is HORRIBLE JUST LOOK FOR SOME HELP ON THIS THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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