NHTSA Complaint #11584175 — 2016 KIA OPTIMA

The Hybrid Battery continues to malfunction and, randomly shuts down at any speed (even after short engine block was "repaired" by Kia Dealership). Also, an odor of burnt oil happens often while driving the car. It is available for inspection, if need be. Safety of all drivers at risk because car shuts down on freeways and highways. It's dangerous where cars driving at speeds of 65 mph are unable to break and avoid collision. Kia calls their RECALLS "CAMPAIGNS". The Kia dealer has acknowledged this problem and has performed maintenance, however the problem still persists. I have the recent receipt of service/ maintenance on my 2016 Kia Optima Hybrid on hand. The first time it happened was on September 25, 2021. There were no warning lights or messages, the car simply shut down and had no power and was not drivable. I took it to a hybrid mechanic who ran a diagnostic test. The hybrid mechanic repaired my car. 6 months later, while I was driving my car seized on me while I was driving on the freeway going 65 miles an hour. This time a warning on my dashboard showed that there was a problem with the hybrid control system on the car. We took it to a Kia dealership and they performed a diagnostic test and said that I needed a new short engine block and hybrid battery replacement. (I have the receipts for the maintenance performed by Kia Dealership) It took 3 months for The Kia dealership to rebuild the engine block and replace the Hybrid battery. On March 7, 2024, my 2016 Kia optimal hybrid seized on me while I was driving 40 miles an hour. The message/ warning now says "Battery Management System Failure" "Possible BMS Condition." "Check Hybrid System". Kia does not acknowledge that there is a problem with the hybrid system in the Kia Optima hybrids. I've called and tried to file a complaint, however they tell me there are no problems with the Kia Optima hybrids. Please investigate. Thank you for your time and attention to this important matter.