NHTSA Complaint #11673169 — 2016 KIA OPTIMA

1) Rear passenger window failed a couple months ago. I believe it was regulator, not 100% sure. Cost me a couple hundred to fix. Now, few months later, the driver side rear window has failed. I rarely use the windows so I believe the failing parts are Kia known manufacturing defect. The dealer acknowledged that it’s a known problem with the vehicles like mine and even suggested the other one is going to fail soon. Now it has. If the dealership is aware then it’s likely a Kia flaw. If it’s a know manufacturing flaw, shouldn’t Kia should be fixing them instead of making customers spend upwards of $1k+ to fix both windows? 2) cruise control cuts off or doesn’t set and menus won’t go back to speedometer. While trying to set cruise control, it gets into the menu and won’t go back to the speedometer. Sometimes I have to pull over and stop to get the cruise control to work again. It gets stuck in the menu and can’t see the speedometer. Might get stuck on the trip screen, or the range. This has been happening since about 75k miles. It also doesn’t work with the pedal to set sometimes. Messing with it while driving can be a real hazard and sometimes I need to have cruise control to work. It’s deforming more than just inconvenient