NHTSA Complaint #11584017 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch forks. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V248000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 84,000.