NHTSA Complaint #11583715 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11583715
Vehicle	2015 HYUNDAI SONATA
Component	ENGINE
Date of Incident	April 2, 2024
Date Filed	April 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The check engine light began flashing so I shut the car off and had it towed to West Allis Hyundai. The service garage took the car for a test drive (even though the user manual states not to run the engine), and according to the dealer, the car engine "blew up" and stopped running. I assume the engine seized up. the engine only has 43,000 miles and should be covered by the 100,000, 10 year warranty that comes from the manufacturer. The car has been at the dealer for over a week without any definitive answer if the engine will be replaced by Hyundai under warranty. Also, the dealer has not provided a loaner car so I am without any transportation while my is in the shop. Note that since I've had the car all maintenance has been done by West Allis Hyundai.

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