NHTSA Complaint #11583286 — 2021 JEEP GRAND CHEROKEE SUSPENSION

Complaint Details

ODI Number	11583286
Vehicle	2021 JEEP GRAND CHEROKEE
Component	SUSPENSION
Date of Incident	February 22, 2024
Date Filed	April 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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