NHTSA Complaint #11583150 — 2017 HYUNDAI TUCSON

The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 72 MPH, the check engine warning light illuminated and there was a knocking sound coming from the engine. The vehicle was taken to the dealer where it was recommended that the vehicle be taken to another dealer. The vehicle was taken to another dealer however, the vehicle was not diagnosed or repaired. The contact stated that on another occasion while driving approximately 60 MPH, there was a popping sound and smoke before the engine exploded. The vehicle was pulled to the side of the road. The vehicle was towed to the residence. The vehicle was towed to another dealer where it was diagnosed with engine failure. The vehicle was not repaired. The contact discovered Technical Service Bulletin: 20-01-024H-1, however, the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 114,282.