NHTSA Complaint #11582947 — 2019 TESLA MODEL 3

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11582947
Vehicle	2019 TESLA MODEL 3
Component	STEERING
Date of Incident	March 22, 2024
Date Filed	April 14, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I started to notice a noise that kind of sounded like rusty hinge on door every time I turned the steering wheel. It did not matter whether it was left or right. I took the car into the dealer because I was concern it could be something serious. The Tesla service center said my upper and lower control arms were "torn" and needed to be replaced. I find this hard to believe that control arms are failing only after 35, 000 miles on the car. The car is not even 5 years old yet. I am not abusive with this car and even so this should not be happening. I have many other vehicles over the years with hundreds of thousands of miles on them and never had issues with control arms.

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