NHTSA Complaint #11582329 — 2018 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11582329 |
| Vehicle | 2018 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
On [XXX], at a little less than 80,000 miles, the service engine soon light came on one day and my car ran rough. However, it went off for the next day and ran fine, but went back on a few days later and ran rough once again. I took it the Liberty Ford in Parma, OH on [XXX]. They performed an electronic engine diagnostics and determined that the vehicle did run rough and that there was a miss fire in cylinder 3. Based on the Ford bulletin related to this engine, they followed procedure and performed a tune up and replaced the cylinder. I was advised that the bulletin also indicated that there could be a coolant intrusion into the engine assembly. However, Ford requires the service department to follow the process and that is why they did the cylinder replacement. If the engine light came on again in the next few hundred miles, it could be the engine and I should bring it back in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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