NHTSA Complaint #11582212 — 2023 HYUNDAI PALISADE

Major safety concern with vehicle stalling, having no power, not moving mainly in Snow Mode. The first month of purchase the car stalled, had no power, would not move in Comfort Mode. My Husband was driving and I thought it was a weird fluke or something. Then it happened driving up the hill to our house several times over the past year. That was annoying enough and THEN it snowed last week, roads were snow packed and icy. I was headed to work, had car in snow mode, attempted to pull out into traffic (thankfully with a whole lot of room between me and oncoming traffic!) and the car would NOT move. It literally stalled/lagged and would not go. I was almost read ended on a highway!!! This is not ok! I took the Palisade into the Dealership to look at/test and they "could not get it to replicate the issue". I also submitted a complaint to Hyundai Corporate, and after speaking with a Case Manager several times over the phone and via email - including sending them recorded video documentation of the issues, Hyundai determined that they would do nothing about this and would not even purchase the vehicle back. They could care less that a vehicle they produced is causing major safety issues for the public. I am beyond irate! We way overpaid for this car ("high demand" at the time of purchase) - $15,000 down, and because Hyundai does not care about their product, we just traded the vehicle in to get rid of it and had to pay an additional $7,000 out of pocket. There are literally NO WORDS!!! My families safety is worth more than the money we lost out on with that awful vehicle.