NHTSA Complaint #11582204 — 2015 FORD EDGE

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated, and the message that the engine was overheating was displayed. The contact pulled over to the side of the road, turned off, and restarted the vehicle, and smoke came from the exhaust pipe. Upon inspection, the contact discovered that the coolant reservoir was empty. The vehicle was towed to the residence. The contact stated that the failure was caused by coolant intrusion into the engine; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 129,000.