NHTSA Complaint #11581464 — 2016 HYUNDAI TUCSON

The driver side door fails to open from the outside. I'm not sure if it is available for inspection, as I've tried to contact the Hyundai dealership I got it from, and they haven't gotten back to me. This is a safety issue because it causes me to have to walk around to the passenger side door and either climb over, or reach over and partially open the driver door then get back out and walk over to the other side again. I live in a big city and as a woman I don't always feel safe having to take extra time to get into my vehicle. It's also a safety issue because if something goes wrong, someone can't open the door to get to me. A dealer friend of a friend looked at the door and confirmed something is wrong with the latch cable, and also said that it would cost up to $1500 to repair. This is the only person who has inspected it so far. It looks like I'm not the only person who has had door issues with Tuscons which is why I'm here. There was no warning at all. I drove the vehicle to work with no incident and then when I left work I found I could not open the door anymore even after locking and unlocking a few times. This was back at the beginning of March 2024.