NHTSA Complaint #11581087 — 2020 FORD EXPLORER
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11581087 |
| Vehicle | 2020 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 27,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ID |
Consumer Description
The contact owns a 2020 Ford Explorer. The contact stated while driving 40 MPH, there were exhaust fumes inside the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer and a diagnostic was performed. The dealer stated there were 2 cracks in the exhaust system, causing the exhaust to enter the cabin of the vehicle. The dealer also stated that both flex pipes needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 27,000.
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