NHTSA Complaint #11580850 — 2016 JEEP CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11580850
Vehicle	2016 JEEP CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	April 1, 2024
Date Filed	April 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I am not sure what component, system failed or malfunctioned but my vehicle is available to be inspected. My SUV has cut off on me several times while the vehicle is in drive gear and I was driving on the highway. It also cut off on me while I was in motion and turning the vehicle to the right. The vehicle cutting off caused me to run into a curb and I was thankful that there weren't any pedestrians on the sidewalk. My safety is at risk because I never know when the vehicle will cut off while I'm driving. I have taken the vehicle to try to figure out whats wrong with it and why it keeps cutting off without warning. There are no lights on the dash. However when the vehicle cuts off, "Service Shifter" comes on. Once I restart the vehicle the warning light goes off.

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