NHTSA Complaint #11580719 — 2014 HONDA CIVIC

The contact owns a 2014 Honda Civic. The contact stated that while driving at approximately 15 MPH, the driver's side tire rolled over the curb and the vehicle began to vibrate and shake. The contact stopped the vehicle and confirmed that there was nothing underneath the vehicle; however, the vehicle failed to exceed 15 MPH. The vehicle was taken to an independent mechanic and diagnosed with a transmission failure. The independent mechanic stated that while test-driving the vehicle, the vehicle stopped, and was towed back to the mechanic shop. The vehicle was then towed to the residence where another independent mechanic diagnosed the vehicle with the same failure. The contact discovered NHTSA Campaign Number: 15V574000 (Power Train); however, the VIN was not included in the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.