NHTSA Complaint #11580540 — 2018 VOLKSWAGEN ATLAS

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11580540
Vehicle	2018 VOLKSWAGEN ATLAS
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	April 1, 2024
Date Filed	April 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Automatic Emergency Breaking initiated on its own, slamming the car breaks as I was turning left out of a parking lot onto a busy 4 lane street. This stopped the car as we were crossing the first lane of traffic. We were stuck in the lane perpendicular to oncoming traffic as we were turning left. Thank goodness there were no cars close by when I started to turn. This could have ended horrifically. We were sitting ducks and could’ve been t-boned. I had my kids in the car. This was so dangerous. And there were NO obstacles in front of my car. The automatic emergency braking system malfunctioned. It has done this a handful of times previously, but never put us in a dangerous situation like it did today. It has initiated in the past at slow speeds while pulling into parking spaces when no obstacles were present.

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