NHTSA Complaint #11580148 — 2023 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11580148
Vehicle 2023 JEEP WRANGLER
Component STEERING
Date of Incident
Date Filed
Mileage 14,217 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2023 Jeep Wrangler. The contact stated while driving 65 MPH, the contact was veering to the right when the steering wheel failed to respond as needed. There were no warning lights illuminated. The contact drove the vehicle to the dealer and the contact was informed that the vehicle needed a stabilizer however, the part was on backorder. The contact also stated that the steering wheel was shaking when the vehicle was first purchased new and that the vehicle was taken to the dealer at least five times prior to the failure. The manufacturer was made aware of the failure and stated that the part would be sent sooner. The approximate failure mileage was 14,217.

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