NHTSA Complaint #11580127 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and jerked, displaying symptoms indicative of transmission failure. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 46,000.