NHTSA Complaint #11580114 — 2013 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11580114 |
| Vehicle | 2013 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
My car began consuming alarming amounts of oil as well as emitting a knocking sound and hesitating while been driven. I went to Patriot in Boyertown, PA and they advised me to contact Hyundai as my engine was failing, could cease at any minute and exhibited all of the signs associated with their engine recall/rotor warranty extension. I have had two diagnostics done to the car that found metal as well as three other major signs associated with their engine recall and warranty extension. Hyundai has now asked me to pay $529 out of pocket for additional diagnostics they are requesting as part of their recall and warranty despite the fact that I have already had diagnostics done telling me what is wrong with my engine and additional diagnostics provides no benefit to me. When researching the issue, it is alarming the thousands of other accounts detailing the lack of honoring the recall and warranty as well as practices that sound illegal when it comes to safety and consumers. I would welcome an inspection of my vehicle as I believe them to be trying to not honor their own recall and warranty and replace my faulty engine that they sold me.
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