NHTSA Complaint #11580094 — 2023 RIVIAN R1S

My wife does not shows up as a passenger in the front seat about 30% of the time with the seatbelt fastened. She is 105~108 lbs. This is a continuing problem with no fix in sight. Not registering when seated means two key things: 1) no airbag support in case of an accident 2) passenger side climate control doesn't function separately from synced mode. After multiple attempt with the Rivian service center/mobile service, all they can only say that it's within spec. Rivian SC staffs say that SW fix is coming. That was 4 over the air firmware updates ago. Unfortunately the problem is so small in terms of affected population, they have done nothing to date.