NHTSA Complaint #11664025 — 2023 RIVIAN R1S
UNKNOWN OR OTHER issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11664025 |
| Vehicle | 2023 RIVIAN R1S |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I pulled into my semicircle, long driveway as I do every morning, and stopped at the top by releasing my foot off the accelerator (no need for brakes as it is an EV). I opened the garage door and slowly stepped on the accelerator, but it started to go fast, and I felt out of control. I immediately released my foot off the accelerator (which should have stopped the vehicle) and slammed on the brakes (there is proof in my driveway with tire marks leading up to the accident) but still did not stop. I quickly realized I was going to crash into the garage, and possibly into the house, so I steered away as much as I could to only drive into and through the side of the garage wall. The space I had would have given me enough time to stop had the car not been driving at a fast speed. Even the neighbors heard braking and ran outside to see what was happening. There is a recording on a ring cam, and you can hear him say "I heard brakes". Oddly, the massive impact did not deploy the airbags. Also, the car usually records all incidents with time before and after (it has successfully done this before when I was rear ended and will if you get too close to anything), but for some reason it recorded what was labeled "incident" and you can only see me pulling into the driveway, the garage door going up, and then the video stops - no record of the crash. The car should have also detected the house. The car only stopped after driving through concrete and stucco, and up the stairs. House has massive damage, personal items in the garage destroyed, and the vehicle is possibly unsalvageable. It took until the next day to see if we could remove the vehicle from my house, but it is now at the service center and Rivian has been notified. I've since researched online and found countless similar incidents.
Related Complaints for the 2023 RIVIAN R1S
Other UNKNOWN OR OTHER Complaints
#11690848
The horn is far to quiet to be heard by other drivers. This creates a dangerous situation in many common circumstance...
#11611043
Horn is extremely underpowered and not audible to other drivers at highway speeds in particular. This has not been in...
#11599545
I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multi...
#11571793
(1) Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: "Critic...
#11570453
Horn is too weak and inaudible when there’s other noise around or if someone is listening to music in their car. Othe...
Recent Complaints for the 2023 RIVIAN R1S
#11708710
AIR BAGS
On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airb...
#11708710
ELECTRICAL SYSTEM
On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airb...
#11708710
SEAT BELTS
On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airb...
#11651488
SUSPENSION
Front driver wheel had a hub bolt back out rendering the vehicle unable to drive. The car made a loud grinding noise...
#11651488
WHEELS
Front driver wheel had a hub bolt back out rendering the vehicle unable to drive. The car made a loud grinding noise...