2023 RIVIAN R1S — Problems, Recalls & Safety Data
N/A
Safety Rating
108
Owner Complaints
9
Recalls
11
Service Bulletins
0
Investigations
Overview of the 2023 RIVIAN R1S
The 2023 RIVIAN R1S has received a total of 108 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 14 recall campaigns affecting this vehicle, covering issues with SUSPENSION:CRITICAL FASTENERS, SEAT BELTS:FRONT:ANCHORAGE. 11 technical service bulletins have been issued by Rivian Automotive, LLC for this model year. The most commonly reported problems involve the Air Bags (27 complaints), Unknown Or Other (14 complaints), and Electrical System (12 complaints).
Recalls for the 2023 RIVIAN R1S
NHTSA has recorded 14 recalls for the 2023 RIVIAN R1S, potentially affecting up to 36,913 vehicles.
Recall 26V003000 — SUSPENSION:CRITICAL FASTENERS
| 19,641 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1S and R1T vehicles that previously had service performed. The toe link may have been reassembled incorrectly during service procedures performed before March 10, 2025.
Consequence: The toe link joint may separate, increasing the risk of a crash.
Remedy: Rivian will replace the rear toe link bolts, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1794. Vehicle Identification Numbers (VINs) involved in...
View full details →Recall 25V370000 — SEAT BELTS:FRONT:ANCHORAGE
| 536 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.
Consequence: An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.
Remedy: Rivian will inspect and properly secure the seat belt anchorage assemblies as necessary, free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1681.
View full details →Recall 25V370000 — SEAT BELTS:FRONT:ANCHORAGE
| 536 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.
Consequence: An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.
Remedy: Rivian will inspect and properly secure the seat belt anchorage assemblies as necessary, free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1681.
View full details →Recall 24V458000 — EQUIPMENT:OTHER:LABELS
| 666 vehicles affected
Defect: Rivian Automotive, LLC. (Rivian) is recalling certain 2022-2023 R1S and R1T vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: Rivian will mail owners a corrected overlay tire placard label, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1491.
View full details →Recall 24V408000 — AIR BAGS:CRITICAL FASTENERS
| 1,723 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.
Consequence: Damaged pillar trim panel clips can result in improper side curtain air bag deployment, increasing the risk of injury during a crash.
Remedy: Rivian will replace the pillar trim panels, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 1464.
View full details →Recall 24V408000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 1,723 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.
Consequence: Damaged pillar trim panel clips can result in improper side curtain air bag deployment, increasing the risk of injury during a crash.
Remedy: Rivian will replace the pillar trim panels, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 1464.
View full details →Recall 24V367000 — EXTERIOR LIGHTING:HEADLIGHTS
| 2,334 vehicles affected
Defect: Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Consequence: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
Remedy: Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
View full details →Recall 23V783000 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
| 1,463 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.
Consequence: The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1331.
View full details →Recall 23V783000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
| 1,463 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.
Consequence: The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1331.
View full details →Recall 23V233000 — EXTERIOR LIGHTING:BACK UP LIGHTS
| 5,030 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1S vehicles. The reverse light beam may not be visible from certain angles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Reduced visibility of the reverse lights increases the risk of a crash.
Remedy: Rivian will repair or replace the reverse lights, free of charge. Owner notification letters were mailed July 12, 2023. Owners may contact Rivian customer service at 1-855-748-4265. Rivian's number for this recall is FSAM-1216.
View full details →Recall 23V159000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 30 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1S vehicles. The fasteners that secure the right and left side curtain air bags may be improperly secured.
Consequence: Improperly secured side curtain air bags may not perform as intended, increasing the risk of injury during a crash.
Remedy: Dealers will secure or replace the side curtain air bags as necessary, free of charge. All owners have been notified and all vehicles will be repaired by March 15, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number...
View full details →Recall 23V159000 — AIR BAGS:CRITICAL FASTENERS
| 30 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1S vehicles. The fasteners that secure the right and left side curtain air bags may be improperly secured.
Consequence: Improperly secured side curtain air bags may not perform as intended, increasing the risk of injury during a crash.
Remedy: Dealers will secure or replace the side curtain air bags as necessary, free of charge. All owners have been notified and all vehicles will be repaired by March 15, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number...
View full details →Recall 26V009000 — SEAT BELTS:CRITICAL FASTENERS
| 869 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and 2022-2026 R1S vehicles. The bolts that secure the second-row driver and passenger side seat belt retractor assemblies may be improperly tightened.
Consequence: An improperly secured seat belt retractor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.
Remedy: Rivian will inspect and tighten the bolts as necessary, free of charge. Owner notification letters are expected to be mailed March 9, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1795.
View full details →Recall 26V009000 — SEAT BELTS:REAR/OTHER:RETRACTOR
| 869 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and 2022-2026 R1S vehicles. The bolts that secure the second-row driver and passenger side seat belt retractor assemblies may be improperly tightened.
Consequence: An improperly secured seat belt retractor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.
Remedy: Rivian will inspect and tighten the bolts as necessary, free of charge. Owner notification letters are expected to be mailed March 9, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1795.
View full details →Owner Complaints for the 2023 RIVIAN R1S
108 complaints have been filed with NHTSA for the 2023 RIVIAN R1S. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 27 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 14 | 2 | 0 | 0 | 0 |
| Electrical System | 12 | 3 | 0 | 0 | 0 |
| Seats | 11 | 0 | 0 | 0 | 0 |
| Seat Belts | 6 | 1 | 0 | 1 | 0 |
| Service Brakes | 6 | 3 | 0 | 1 | 0 |
| Forward Collision Avoidance Warnings | 4 | 3 | 0 | 1 | 0 |
| Steering | 4 | 1 | 0 | 0 | 0 |
| Wheels | 4 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 2 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 1 | 0 | 0 | 0 |
| Suspension | 2 | 1 | 0 | 1 | 0 |
| Carry Handle Shell Base | 1 | 0 | 0 | 0 | 0 |
| Chest Clip Buckle Harness | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 0 | 0 |
| Insert Padding | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 1 | 0 | 1 | 0 |
| Structurebody | 1 | 1 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 1 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airbag error on the display of the vehicle. I brought the car in for service and they replaced the steering wheel. The airbag error occurred again in August, this time requiring replacement of a different wiring harness. The error occurred again and again went in for service in November, this time replacing the front seats, seatbelt control modules, and the airbag module. This past weekend the air bag alert appeared again. Rivian seems unable to fix the issue with the airbags on my vehicle creating a significant safety concern.
On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airbag error on the display of the vehicle. I brought the car in for service and they replaced the steering wheel. The airbag error occurred again in August, this time requiring replacement of a different wiring harness. The error occurred again and again went in for service in November, this time replacing the front seats, seatbelt control modules, and the airbag module. This past weekend the air bag alert appeared again. Rivian seems unable to fix the issue with the airbags on my vehicle creating a significant safety concern.
On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airbag error on the display of the vehicle. I brought the car in for service and they replaced the steering wheel. The airbag error occurred again in August, this time requiring replacement of a different wiring harness. The error occurred again and again went in for service in November, this time replacing the front seats, seatbelt control modules, and the airbag module. This past weekend the air bag alert appeared again. Rivian seems unable to fix the issue with the airbags on my vehicle creating a significant safety concern.
The horn is far to quiet to be heard by other drivers. This creates a dangerous situation in many common circumstances on the road and highway.
I pulled into my semicircle, long driveway as I do every morning, and stopped at the top by releasing my foot off the accelerator (no need for brakes as it is an EV). I opened the garage door and slowly stepped on the accelerator, but it started to go fast, and I felt out of control. I immediately released my foot off the accelerator (which should have stopped the vehicle) and slammed on the brakes (there is proof in my driveway with tire marks leading up to the accident) but still did not stop. I quickly realized I was going to crash into the garage, and possibly into the house, so I steered away as much as I could to only drive into and through the side of the garage wall. The space I had would have given me enough time to stop had the car not been driving at a fast speed. Even the neighbors heard braking and ran outside to see what was happening. There is a recording on a ring cam, and you can hear him say "I heard brakes". Oddly, the massive impact did not deploy the airbags. Also, the car usually records all incidents with time before and after (it has successfully done this before when I was rear ended and will if you get too close to anything), but for some reason it recorded what was labeled "incident" and you can only see me pulling into the driveway, the garage door going up, and then the video stops - no record of the crash. The car should have also detected the house. The car only stopped after driving through concrete and stucco, and up the stairs. House has massive damage, personal items in the garage destroyed, and the vehicle is possibly unsalvageable. It took until the next day to see if we could remove the vehicle from my house, but it is now at the service center and Rivian has been notified. I've since researched online and found countless similar incidents.
Safety Rating for the 2023 RIVIAN R1S
NHTSA has not yet tested the 2023 RIVIAN R1S in its New Car Assessment Program.
Technical Service Bulletins for the 2023 RIVIAN R1S
Rivian Automotive, LLC has issued 11 technical service bulletins (TSBs) for the 2023 RIVIAN R1S. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
RCA-30-25-001-1 — FUEL/PROPULSION SYSTEM
Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles. These vehicles may have HV battery connectors that are susceptible to corrosion in some climates. If corrosion occurs, the vehicle may enter into a reduced performance safe-state mode and a fault indicator light will...
RCA-18-24-001-3 — SUSPENSION
Rivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been assembled with an updated fastener using a torque value intended for the previously-used fastener. A fastener torqued to the previously-used lower value...
RCA-18-25-001-1 — POWER TRAIN
FSAM-1608: Rivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been serviced with a torque value that was too low. A fastener torqued to the lower value may cause an audible noise...
SMS - Campaign awareness — SUSPENSION
Bulk SMS - Service Campaign Awareness
SMS - Campaign awareness — UNKNOWN OR OTHER
Bulk SMS - Service Campaign Awareness
Hub Bolt Follow up SMS — SUSPENSION
We’ve identified your R1T/R1S as needing a service appointment to inspect and potentially adjust the torque for fasteners on your vehicle’s wheel hubs. Failing to inspect this could result in a tow. Contact our Service Operations Center now at 1-855-RIVIAN-5 / 1-855-748-4265 to schedule an expedited appointment. Act fast to...
Proactive Service Bundle — UNKNOWN OR OTHER
Text message sent to customers to encourage them to call and schedule service.
Proactive Service Bundle — POWER TRAIN
Text message sent to customers to encourage them to call and schedule service.
RCA-96-23-002-1 — ELECTRICAL SYSTEM
Rivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1S and R1T vehicles that may have been built with a suspect auxiliary air compressor control panel. Due to a supplier quality issue, the display may show inaccurate pressure readings of approximately +/- 10%. If the...
RCA-34-23-002-1 — ELECTRICAL SYSTEM:PROPULSION SYSTEM
Rivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1S and R1T vehicles that may have been built with an onboard charger that cannot charge on alternating current (AC). The part supplier shipped onboard chargers that were built with a faulty component. Though AC charging may be...
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2023 RIVIAN R1S
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the RIVIAN R1S
- 2022 RIVIAN R1S — 11 complaints
- 2023 RIVIAN R1S (current)
- 2024 RIVIAN R1S — 23 complaints
- 2025 RIVIAN R1S — 73 complaints
- 2026 RIVIAN R1S — 9 complaints
Other RIVIAN Models
- RIVIAN R1T — 152 total complaints
- RIVIAN EDV — 23 total complaints
- RIVIAN R 1 T — 1 total complaint
- RIVIAN RCV — 0 total complaints