NHTSA Complaint #11638491 — 2023 RIVIAN R1S

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11638491
Vehicle 2023 RIVIAN R1S
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

the sensitivity of the airbag sensor on the passenger seat is not functioning properly in my opinion. there are times when there is a passenger present and seated, the car is showing that the passenger airbag is off. I took the car to Rivian service center. They indicated that they could not replicate the problem and that to make sure the passengers are over 110 lbs. They also noted that with future software update, they may make it better, which indicates to me that they know there is a problem. I know for a fact that my passengers have been over 110 lbs.

Related Complaints for the 2023 RIVIAN R1S

Other AIR BAGS Complaints

#11708710 On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airb...
#11647002 Front passenger airbag is inactive for long periods of time while a passenger is seated in the vehicle during operati...
#11626513 The passenger seat airbag turns off when a passenger is sitting in the seat. I have taken the vehicle to the service...
#11599545 I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multi...
#11594215 My right front passenger seat does not detect adult occupants reliably, and therefore does not enable the airbags. My...

Recent Complaints for the 2023 RIVIAN R1S

#11708710 ELECTRICAL SYSTEM On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airb...
#11708710 SEAT BELTS On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airb...
#11690848 UNKNOWN OR OTHER The horn is far to quiet to be heard by other drivers. This creates a dangerous situation in many common circumstance...
#11664025 ELECTRICAL SYSTEM I pulled into my semicircle, long driveway as I do every morning, and stopped at the top by releasing my foot off the...
#11664025 STRUCTURE:BODY I pulled into my semicircle, long driveway as I do every morning, and stopped at the top by releasing my foot off the...
Check any vehicle history by VIN - Free vehicle history report