NHTSA Complaint #11579393 — 2011 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11579393
Vehicle 2011 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 150,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

The contact owns a 2011 Hyundai Sonata. The contact was informed of NHTSA Campaign Number: 15V568000 (Engine), and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the knock sensor detection system (KSDS) software update and the recall repair had already been performed on the vehicle. The contact stated that a failure related to the recall recurred while driving. The contact stated while driving approximately 60 MPH, the vehicle stalled. No warning light was illuminated. The contact was able to get the vehicle to the shoulder of the highway. The vehicle was towed to the residence, where the contact was able to drive the vehicle again; however, the failure recurred several times. The vehicle was taken to the dealer, where it was diagnosed with a fuel pump failure, and an oil leak. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 150,000.

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