NHTSA Complaint #11579335 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11579335
Vehicle	2018 FORD EDGE
Component	ENGINE
Date of Incident	March 7, 2024
Date Filed	March 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Ford Ecoboost 2.0 engine in my 2018 Ford Edge failed at 71,945 miles due to cooling leaking into cylinder #2. Engine started rough for about two weeks but leveled out after about 5 seconds. When the check engine light came on while my wife was leaving home, we stopped driving the car until I could get an appt with Conway Heaton Ford in Bardstown KY. There the engine was found to have coolant leaking into the #2 cylinder. Dealer said the car was unsafe to drive and the engine needed to be replaced. They would not return the keys to me due to the safety hazard the car had become. Engine was replaced on [XXX] at a cost of $6916.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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