NHTSA Complaint #11579177 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11579177
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

In December, 2019 I purchased a 2015 Hyundai Sonata for my son that had around 32K miles. Maintenance records looked good, and I continued to keep up with the maintenance on this vehicle. Around 64K miles, I was notified after an oil change the vehicle was low on oil and a gasket needed replaced. I took the Sonata to another place to get the oil changed and for a 2nd opinion. The conclusion of the 2nd opinion was there was internal pressure causing excessive blow by. That even if I replaced the valve cover gasket, the pressure would build up. Ultimately, we determined the vehicle is consuming/burning oil. Columbia Hyundai said there wasn’t anything they could do because my vehicle was out of warranty. My issue was and continues to be Hyundai will not do anything about the oil consumption issue. I am being told the engine will fail and maybe then if a rod is thrown will they replace the engine. I am putting a 1 to 1.5 quarts of oil in this vehicle every two weeks. My son still drives this vehicle and he is in college. Hyundai wants my son to drive this vehicle until the engine fails until they will even consider doing anything about it? I don’t even trust this vehicle to take on long trips. It has been a problem trying to keep up with this issue. When the engine fails (Hyundai said it will) while my son is driving this vehicle, I pray he is not on a dark country road, or on the expressway. Hyundai's negligence and their willingness to ignore this issue is irresponsible. I can tell you I will not be purchasing anymore Hyundai’s. They do not take ownership of this issue. Regardless if I am not the original owner, stand behind your vehicles. There has been a class action lawsuit filed against Hyundai for this same problem. I am asking Hyundai to do the right thing. I have all my maintenance records. Thanks for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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