NHTSA Complaint #11579107 — 2018 FORD FOCUS

Confirmation from Ford dealership that 2018 Ford Focus has worn out clutch replaced at 57,547 miles. Clutch issue was causing delays in shifting, and consistent shuddering when accelerating from an idle position. Repair covered under 5-year 60,000-mile powertrain warranty. There is a recall on this same issue on the 2012-2016 models. At 68,488 miles (approximately 11 months from former repair) the vehicle is beginning to shudder once again when accelerating from an idle position. This issue causes safety concerns as vehicle does not properly accelerate from idle position when accessing new roadways and oncoming traffic. Ford service explained that powertrain parts are covered under 2-year 24,000-mile warranty, unless that repair was completed under the powertrain warranty. Next step in the process, is to retrieve a diagnostic to confirm the issue and submit to claim to Ford to ask if Ford will cover the repair under 2-year 24,000-mile warranty.