NHTSA Complaint #11578424 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated to respond while depressing the accelerator pedal. Additionally, the vehicle accelerated abruptly and jerked forward. The check engine warning light was illuminated. The vehicle was taken to an unknown dealer, where the vehicle was diagnosed with a Transmission Control Module(TCM) failure. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered under an unknown customer satisfaction program associated with the failure. The vehicle was not repaired. The failure mileage was approximately 58,000