NHTSA Complaint #11578188 — 2019 TESLA MODEL 3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11578188
Vehicle	2019 TESLA MODEL 3
Component	ELECTRICAL SYSTEM
Date of Incident	March 8, 2024
Date Filed	March 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Vehicles cabin heater High Current Failure after software update. Software Version: 2023.44.30.14 Vehicles cabin heater was functioning properly the morning of the software update. Over-the-air update was made and an electrical smell filled the cabin after update and heater no longer functioned. Alert codes indicate Resistive Heater Fault. I reported issue to Tesla and the repair cost is $1,055.80 and not covered. I have checked Tesla message boards and this update has caused other similar malfunctions.

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