NHTSA Complaint #11698332 — 2019 TESLA MODEL 3
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11698332 |
| Vehicle | 2019 TESLA MODEL 3 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Tesla remotely disabled Supercharging access on my vehicle without any warning, safety errors, or mechanical problems. The vehicle charged normally for months, including recent Supercharging sessions, and still operates safely. Tesla stated Supercharging was disabled due to a “salvage” title and now demands a $1,900-$2,400 “inspection” to restore access, with no diagnostic evidence of any issue. This appears to be a remote software lockout of a critical charging feature without a safety justification. It limits safe operation and access to public charging infrastructure. I request NHTSA investigate this policy as an unfair and potentially unsafe manufacturer action.
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