NHTSA Complaint #11578116 — 2010 BMW X5

The contact owns a 2010 BMW X5. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle idled unusually rough. The check engine warning light was illuminated. Additionally, the vehicle was leaking oil. The vehicle was taken to the dealer twice where it was diagnosed with failed VANOS bolts and valve cover gasket. The contact was informed that the VANOS bolts, and valve cover gaskets needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 149,000. VIN tool confirms parts not available.