NHTSA Complaint #11494178 — 2010 BMW X5

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11494178
Vehicle 2010 BMW X5
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 138,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2010 BMW X5. The contact stated while driving approximately 40 MPH, the odor of burning oil or plastic started entering the vehicle through the vents. The contact stated engine overheating warning light was illuminated. The contact pulled off the road and turned the vehicle off. The contact made several attempts to drive the vehicle back to his residence; however, he eventually had the vehicle towed to an independent mechanic. The mechanic determined that the accumulator needed to be replaced. The vehicle was not repaired, and the overheating failure reoccurred. The manufacturer had been informed of the failure. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 138,000. VIN tool confirms parts not available.

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