NHTSA Complaint #11577822 — 2018 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11577822
Vehicle 2018 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

I own a 2018 Hyundai Sonata 2.0 turbo I paid cash for it in [XXX] with 2011 miles on it for 24,000 cash didn’t start having problems until 2022 then the I kept hearing a knocking on the left front wheel. I had it look at several places because the Hyundai of Louisville dealership kept telling me my title was branded I didn’t know what that meant till I took my title to the tag office and had the sheriffs department check the title out and it was an still is 100 % clean then my engine kept getting worse an in may of 2023 the engine stopped working I had the car towed to the local dealership and they couldn’t even look at it till Aug of 2023 the they told me I shot out a code 99 and they refused to update my software for the knock sensor system and wouldn’t honor the regular 60,000 miles warranty my car only had 48,000 miles on it . They didn’t bother telling me about the faulty GDI 2.0 turbo engine in August of 2023 I had to research it and find out on the internet that it’s a excessive oil consumption problem with this faulty engine. I had my car stolen for 6 days in April of 2023 and everything was taken out of my glove box an trunk . My oil change receipts were kept in an envelope in the glove box and were stolen with all my car registration an insurance papers . So the dealership refused my free engine replacement because I don’t have all my oil change receipts and blamed me for the oil being out of the engine which is due to the faulty GDI 2.0 turbo engine the dealership has now had my car 300 days I’ve been walking to and from my work I can’t afford a new engine all I want is me free engine replacement I have all the articles printed of all the engine problem with the cars catching on fire or just stop running period . I need some representation on having the Hyundai of Louisville Kentucky on Dixie highway to get me my free engine replacement they want 14,000$ for a new engine. I’m extremely mad and frustrated with this entire situation I have retained a lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM O

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